Open Canvas Privacy Policy
Last updated: the latest revision date is shown above this document.
Open Canvas Interior Design Studio ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, why we collect it, and how we use and safeguard it when you visit our website or engage our design services.
1. Information we collect
- Contact details you submit through our enquiry forms (name, phone, email, project location, message).
- Project information shared during a discovery call or design consultation (rough scope, budget range, style preferences).
- Site usage data collected automatically — browser type, device, referring page, anonymised IP address.
2. How we use your information
- To respond to your enquiry and arrange a free discovery consultation.
- To send a personalised design quote, mood board or proposal.
- To improve our website's content and user experience.
- To send occasional studio updates — only if you have explicitly opted in.
3. How we share your information
We never sell or rent your personal information. We share it only with:
- Trusted vendors who help deliver your project (contractors, fabricators) — limited to what they need to execute the work.
- Service providers who power our website (hosting, analytics, email delivery) — bound by confidentiality agreements.
- Legal authorities when required by law.
4. How long we keep it
Active enquiry data is retained for 24 months from the last interaction. Project files (drawings, contracts, photos) are retained for 7 years for legal and portfolio reference. You may request deletion at any time.
5. Cookies
Our website uses essential cookies to keep the site working and anonymised analytics cookies (Google Analytics) to understand traffic. You can disable cookies in your browser settings without affecting site functionality.
6. Your rights
You may request a copy of the personal information we hold about you, ask us to correct or delete it, or withdraw consent for marketing emails. Contact us at the email address below to exercise any of these rights.
7. Contact us
Questions about this policy or how we handle your data? Write to us at hello@opencanvas.in and we will respond within 5 business days.